/*! tailwindcss v4.3.3 | MIT License | https://tailwindcss.com */@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after,::backdrop{--tw-rotate-x:initial;--tw-rotate-y:initial;--tw-rotate-z:initial;--tw-skew-x:initial;--tw-skew-y:initial;--tw-pan-x:initial;--tw-pan-y:initial;--tw-pinch-zoom:initial;--tw-border-style:solid;--tw-leading:initial;--tw-font-weight:initial;--tw-shadow:0 0 #0000;--tw-shadow-color:initial;--tw-shadow-alpha:100%;--tw-inset-shadow:0 0 #0000;--tw-inset-shadow-color:initial;--tw-inset-shadow-alpha:100%;--tw-ring-color:initial;--tw-ring-shadow:0 0 #0000;--tw-inset-ring-color:initial;--tw-inset-ring-shadow:0 0 #0000;--tw-ring-inset:initial;--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-offset-shadow:0 0 #0000;--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial;--tw-duration:initial;--tw-ease:initial;--tw-translate-x:0;--tw-translate-y:0;--tw-translate-z:0;--tw-outline-style:solid}}}@layer theme{:root,:host{--font-sans:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Noto Sans", Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--color-white:#fff;--spacing:.25rem;--text-xs:.75rem;--text-xs--line-height:calc(1 / .75);--text-sm:.875rem;--text-sm--line-height:calc(1.25 / .875);--text-base:1rem;--text-base--line-height: 1.5 ;--font-weight-medium:500;--radius-lg:.5rem;--default-transition-duration:.15s;--default-transition-timing-function:cubic-bezier(.4, 0, .2, 1);--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono);--color-grayscale-1:#fff;--color-grayscale-4:#e9e9ec;--color-grayscale-6:#c9c9cf;--color-grayscale-9:#71717a;--color-grayscale-12:#18181b}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;-moz-tab-size:4;tab-size:4;line-height:1.5;font-family:var(--default-font-family,-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Noto Sans", Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring:where(:not(iframe)){outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab,red,red)){::placeholder{color:color-mix(in oklab,currentcolor 50%,transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){-webkit-appearance:button;-moz-appearance:button;appearance:button}::file-selector-button{-webkit-appearance:button;-moz-appearance:button;appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.pointer-events-none{pointer-events:none}.visible{visibility:visible}.absolute{position:absolute}.relative{position:relative}.inset-0{top:0;right:0;bottom:0;left:0}.inset-x-0{inset-inline:0}.top-\[var\(--tactile-depth\)\]{top:var(--tactile-depth)}.right-\[calc\(var\(--ticket-notch-size\)\+6px\)\]{right:calc(var(--ticket-notch-size) + 6px)}.bottom-0{bottom:0}.bottom-px{bottom:1px}.left-\[calc\(var\(--ticket-notch-size\)\+6px\)\]{left:calc(var(--ticket-notch-size) + 6px)}.isolate{isolation:isolate}.z-\[2\]{z-index:2}.flex{display:flex}.grid{display:grid}.hidden{display:none}.inline-flex{display:inline-flex}.inline-grid{display:inline-grid}.table{display:table}.aspect-\[5\/12\]{aspect-ratio:5/12}.h-8{height:calc(var(--spacing) * 8)}.h-9{height:calc(var(--spacing) * 9)}.h-10{height:calc(var(--spacing) * 10)}.h-12{height:calc(var(--spacing) * 12)}.h-full{height:100%}.min-h-0{min-height:0}.w-\[min\(100\%\,17rem\)\]{width:min(100%,17rem)}.w-full{width:100%}.w-max{width:max-content}.min-w-0{min-width:0}.min-w-40{min-width:calc(var(--spacing) * 40)}.shrink-0{flex-shrink:0}.grow{flex-grow:1}.transform{transform:var(--tw-rotate-x,) var(--tw-rotate-y,) var(--tw-rotate-z,) var(--tw-skew-x,) var(--tw-skew-y,)}.cursor-pointer{cursor:pointer}.touch-pan-y{--tw-pan-y:pan-y;touch-action:var(--tw-pan-x,) var(--tw-pan-y,) var(--tw-pinch-zoom,)}.touch-none{touch-action:none}.resize{resize:both}.grid-rows-\[minmax\(0\,1fr\)_var\(--ticket-stub-height\)\]{grid-template-rows:minmax(0,1fr) var(--ticket-stub-height)}.items-center{align-items:center}.justify-center{justify-content:center}.gap-1\.5{gap:calc(var(--spacing) * 1.5)}.gap-2{gap:calc(var(--spacing) * 2)}.gap-2\.5{gap:calc(var(--spacing) * 2.5)}.overflow-hidden{overflow:hidden}.rounded-\[var\(--tactile-radius\)\]{border-radius:var(--tactile-radius)}.rounded-lg{border-radius:var(--radius-lg)}.border{border-style:var(--tw-border-style);border-width:1px}.border-0{border-style:var(--tw-border-style);border-width:0}.border-b{border-bottom-style:var(--tw-border-style);border-bottom-width:1px}.border-dashed{--tw-border-style:dashed;border-style:dashed}.border-current{border-color:currentColor}.bg-\[var\(--tactile-base\)\]{background-color:var(--tactile-base)}.bg-\[var\(--tactile-face\)\]{background-color:var(--tactile-face)}.bg-transparent{background-color:#0000}.p-0{padding:0}.px-3{padding-inline:calc(var(--spacing) * 3)}.px-4{padding-inline:calc(var(--spacing) * 4)}.px-5{padding-inline:calc(var(--spacing) * 5)}.pb-\[var\(--tactile-depth\)\]{padding-bottom:var(--tactile-depth)}.text-base{font-size:var(--text-base);line-height:var(--tw-leading,var(--text-base--line-height))}.text-sm{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height))}.text-xs{font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height))}.leading-none{--tw-leading:1;line-height:1}.font-medium{--tw-font-weight:var(--font-weight-medium);font-weight:var(--font-weight-medium)}.text-\[var\(--tactile-content\)\]{color:var(--tactile-content)}.text-\[var\(--ticket-ink\)\]{color:var(--ticket-ink)}.text-white{color:var(--color-white)}.capitalize{text-transform:capitalize}.opacity-30{opacity:.3}.shadow-\[inset_0_-1px_0_var\(--tactile-base-shadow\)\]{--tw-shadow:inset 0 -1px 0 var(--tw-shadow-color,var(--tactile-base-shadow));box-shadow:var(--tw-inset-shadow),var(--tw-inset-ring-shadow),var(--tw-ring-offset-shadow),var(--tw-ring-shadow),var(--tw-shadow)}.shadow-\[inset_0_1px_0_var\(--tactile-face-highlight\)\]{--tw-shadow:inset 0 1px 0 var(--tw-shadow-color,var(--tactile-face-highlight));box-shadow:var(--tw-inset-shadow),var(--tw-inset-ring-shadow),var(--tw-ring-offset-shadow),var(--tw-ring-shadow),var(--tw-shadow)}.blur{--tw-blur:blur(8px);filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.filter{filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.transition{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}.transition\!{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events!important;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function))!important;transition-duration:var(--tw-duration,var(--default-transition-duration))!important}.transition-\[color\,background-color\]{transition-property:color,background-color;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}.transition-\[transform\,border-color\,background-color\,color\]{transition-property:transform,border-color,background-color,color;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}.transition-transform{transition-property:transform,translate,scale,rotate;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}.duration-150{--tw-duration:.15s;transition-duration:.15s}.duration-\[180ms\]{--tw-duration:.18s;transition-duration:.18s}.ease-\[ease\]{--tw-ease:ease;transition-timing-function:ease}.\[transition-timing-function\:cubic-bezier\(0\.23\,1\,0\.32\,1\)\]{transition-timing-function:cubic-bezier(.23,1,.32,1)}.outline-none{--tw-outline-style:none;outline-style:none}.select-none{-webkit-user-select:none;user-select:none}.\[--tactile-depth\:3px\]{--tactile-depth:3px}.\[--tactile-depth\:6px\]{--tactile-depth:6px}.\[--tactile-depth\:8px\]{--tactile-depth:8px}.\[--tactile-radius\:0\.75rem\]{--tactile-radius:.75rem}.\[--tactile-radius\:0\.875rem\]{--tactile-radius:.875rem}.\[transform-style\:preserve-3d\]{transform-style:preserve-3d}.group-active\/tactile\:translate-y-\[var\(--tactile-depth\)\]:is(:where(.group\/tactile):active *){--tw-translate-y:var(--tactile-depth);translate:var(--tw-translate-x) var(--tw-translate-y)}.focus-visible\:rounded-\[var\(--tactile-radius\)\]:focus-visible{border-radius:var(--tactile-radius)}.focus-visible\:ring-2:focus-visible{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow),var(--tw-inset-ring-shadow),var(--tw-ring-offset-shadow),var(--tw-ring-shadow),var(--tw-shadow)}.focus-visible\:ring-offset-2:focus-visible{--tw-ring-offset-width:2px;--tw-ring-offset-shadow:var(--tw-ring-inset,) 0 0 0 var(--tw-ring-offset-width) var(--tw-ring-offset-color)}.focus-visible\:ring-offset-grayscale-1:focus-visible{--tw-ring-offset-color:var(--color-grayscale-1)}.focus-visible\:outline-2:focus-visible{outline-style:var(--tw-outline-style);outline-width:2px}.focus-visible\:outline-offset-2:focus-visible{outline-offset:2px}.focus-visible\:outline-grayscale-9:focus-visible{outline-color:var(--color-grayscale-9)}.disabled\:pointer-events-none:disabled{pointer-events:none}.disabled\:cursor-not-allowed:disabled{cursor:not-allowed}.disabled\:opacity-45:disabled{opacity:.45}.disabled\:opacity-50:disabled{opacity:.5}.aria-disabled\:pointer-events-none[aria-disabled=true]{pointer-events:none}.aria-disabled\:opacity-45[aria-disabled=true]{opacity:.45}.data-\[input\=pointer\]\:active\:scale-\[0\.98\][data-input=pointer]:active{scale:.98}@media(prefers-reduced-motion:reduce){.motion-reduce\:transform-none{transform:none}.motion-reduce\:transition-none{transition-property:none}}@media(prefers-color-scheme:dark){.dark\:text-white{color:var(--color-white)}}@media(hover:hover)and (pointer:fine){@media(hover:hover){.\[\@media\(hover\:hover\)_and_\(pointer\:fine\)\]\:group-hover\/tactile\:translate-y-0\.5:is(:where(.group\/tactile):hover *){--tw-translate-y:calc(var(--spacing) * .5);translate:var(--tw-translate-x) var(--tw-translate-y)}}}}:root{--ink:#111113;--ink-2:#3f3f46;--muted:#71717a;--faint:#a1a1aa;--bg:#efeee9;--card:#fff;--line:#1111131c;--line-strong:#11111333;--radius:14px;--shadow:0 1px 2px #1111130d,0 10px 28px #11111312;--blue:#2563eb;--green:#16a34a;--amber:#d97706;--red:#dc2626;--cyan:#0891b2;--violet:#7c3aed}html{font-size:15px}body{color:var(--ink);-webkit-font-smoothing:antialiased;background:radial-gradient(1100px 500px at 85% -10%,#1111130d,transparent 60%),radial-gradient(900px 480px at -10% 110%,#1111130d,transparent 55%),radial-gradient(#1111130f 1px,transparent 1.2px),var(--bg);background-size:auto,auto,22px 22px,auto;margin:0;font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,sans-serif}h1{letter-spacing:-.02em;margin:0;font-size:1.3rem;font-weight:750}h2{letter-spacing:-.01em;margin:0;font-size:1rem;font-weight:650}.muted{color:var(--muted)}.small{font-size:.82rem}.mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.8rem}.shell{min-height:100vh;display:flex}.sidebar{-webkit-backdrop-filter:blur(18px)saturate(1.15);backdrop-filter:blur(18px)saturate(1.15);border-right:1px solid var(--line);z-index:50;background:#ffffffd1;flex-direction:column;width:240px;display:flex;position:fixed;top:0;bottom:0;left:0}.brand{border-bottom:1px solid var(--line);align-items:center;gap:10px;padding:18px 18px 14px;display:flex}.brand-mark{border:1px solid var(--line-strong);background:#fff;border-radius:9px;flex:none;justify-content:center;align-items:center;width:34px;height:34px;display:flex;box-shadow:0 2px #11111324}.brand-name{letter-spacing:-.02em;font-size:.98rem;font-weight:800}.brand-sub{color:var(--muted);letter-spacing:.1em;text-transform:uppercase;font-size:.64rem}.nav{flex:1;padding:12px 10px;overflow-y:auto}.nav-label{letter-spacing:.14em;text-transform:uppercase;color:var(--faint);padding:12px 10px 6px;font-size:.64rem}.nav-item{color:var(--ink-2);cursor:pointer;text-align:left;background:0 0;border:1px solid #0000;border-radius:10px;align-items:center;gap:10px;width:100%;margin-bottom:2px;padding:9px 12px;font-size:.88rem;transition:background .16s,transform .1s;display:flex}.nav-item:hover{background:#1111130d}.nav-item.active{border-color:var(--line-strong);color:var(--ink);background:#fff;font-weight:650;box-shadow:0 2px #1111131f,0 4px 10px #1111130f}.nav-item svg{flex:none;width:17px;height:17px}.side-foot{border-top:1px solid var(--line);color:var(--muted);padding:12px 16px;font-size:.7rem}.main{flex:1;min-width:0;margin-left:240px}.topbar{border-bottom:1px solid var(--line);-webkit-backdrop-filter:blur(18px)saturate(1.15);backdrop-filter:blur(18px)saturate(1.15);z-index:40;background:#ffffffd1;align-items:center;gap:12px;padding:16px 26px;display:flex;position:sticky;top:0}.top-spacer{flex:1}.live-pill{color:var(--ink-2);border:1px solid var(--line-strong);background:#fff;border-radius:999px;align-items:center;gap:7px;padding:5px 12px;font-size:.78rem;font-weight:600;display:flex;box-shadow:0 2px #1111131a}.live-dot{background:var(--green);border-radius:50%;width:7px;height:7px;animation:1.6s ease-in-out infinite pulse}@keyframes pulse{50%{opacity:.5}}.user-chip{border:1px solid var(--line);background:#fff;border-radius:999px;align-items:center;gap:10px;padding:5px 8px 5px 5px;display:flex}.avatar{color:#3730a3;background:#eef2ff;border:1px solid #e0e7ff;border-radius:50%;justify-content:center;align-items:center;width:30px;height:30px;font-size:.72rem;font-weight:750;display:flex}.user-name{font-size:.82rem;font-weight:650;line-height:1.1}.user-role{color:var(--muted);font-size:.68rem}.content{padding:22px 26px 40px}.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);min-width:0;padding:16px}.card-pad0{padding:0;overflow:hidden}.card-head{justify-content:space-between;align-items:baseline;margin-bottom:12px;display:flex}.grid{gap:16px;display:grid}.stat-grid{grid-template-columns:repeat(4,minmax(0,1fr))}.split{grid-template-columns:minmax(0,3fr) minmax(0,2fr);gap:16px;display:grid}.split>*{min-width:0}.stat-card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:14px 16px;position:relative}.stat-card:before{content:"";background:var(--tick,#e4e4e7);border-radius:0 0 4px 4px;height:3px;position:absolute;top:0;left:16px;right:16px}.stat-label{letter-spacing:.08em;text-transform:uppercase;color:var(--muted);margin-top:4px;font-size:.72rem;font-weight:600}.stat-num{letter-spacing:-.035em;font-variant-numeric:tabular-nums;color:#000;font-size:2rem;font-weight:850;line-height:1.15}.stat-trend{color:var(--muted);font-size:.74rem}.tbl{border-collapse:collapse;width:100%;font-size:.86rem}.tbl th{text-align:left;letter-spacing:.1em;text-transform:uppercase;color:var(--muted);border-bottom:1px solid var(--line);padding:10px 16px;font-size:.68rem;font-weight:650}.tbl td{border-bottom:1px solid var(--line);padding:11px 16px}.tbl tbody tr:last-child td{border-bottom:none}.badge{border:1px solid;border-radius:999px;padding:3px 10px;font-size:.7rem;font-weight:650;display:inline-block}.bureau-chip{color:var(--ink-2);border:1px solid var(--line);background:#f4f4f5;border-radius:6px;padding:2px 9px;font-size:.68rem;font-weight:650;display:inline-block}.feed-item{border-bottom:1px solid var(--line);cursor:pointer;align-items:flex-start;gap:12px;padding:11px 16px;transition:background .12s;display:flex}.feed-item:hover{background:#11111308}.feed-kind{letter-spacing:.08em;text-transform:uppercase;color:var(--ink-2);border:1px solid;border-color:var(--line-strong);background:#fff;border-radius:6px;flex:none;margin-top:1px;padding:3px 8px;font-size:.64rem;font-weight:700}.feed-kind.assigned{color:#1d4ed8;background:#eff6ff;border-color:#bfdbfe}.feed-kind.received{color:#0e7490;background:#ecfeff;border-color:#a5f3fc}.feed-kind.escalation,.feed-kind.sla_breach{color:#b91c1c;background:#fef2f2;border-color:#fecaca}.feed-kind.overlap{color:#6d28d9;background:#f5f3ff;border-color:#ddd6fe}.feed-kind.transferred{color:#b45309;background:#fffbeb;border-color:#fde68a}.chart-row{align-items:flex-end;gap:14px;height:170px;padding:6px 4px 0;display:flex;overflow-x:auto}.chart-bar{flex-direction:column;flex:1;justify-content:flex-end;align-items:center;gap:6px;min-width:0;height:100%;display:flex}.chart-bar .bar{border-radius:6px 6px 2px 2px;width:100%;max-width:46px}.chart-bar .bl{color:var(--muted);text-align:center;white-space:nowrap;text-overflow:ellipsis;max-width:100%;font-size:.66rem;overflow:hidden}.chart-bar .bv{font-size:.72rem;font-weight:700}.donut-wrap{flex-wrap:wrap;align-items:center;gap:18px;display:flex}.donut-legend{gap:7px;font-size:.8rem;display:grid}.donut-legend .dot{border-radius:3px;width:9px;height:9px;margin-right:7px;display:inline-block}.ticket-grid{grid-template-columns:1fr 1fr;align-items:start;gap:14px;padding:4px 16px 16px;display:grid}.primary-tactile{--tactile-face:#2563eb;--tactile-face-highlight:#60a5fa;--tactile-content:#fff;--tactile-base:#1e40af;--tactile-base-shadow:#1e3a8a}.ticket-no{color:var(--ink);font-family:ui-monospace,Menlo,monospace;font-size:.8rem;font-weight:700}.ticket-inst{white-space:nowrap;text-overflow:ellipsis;margin-top:2px;font-size:.86rem;font-weight:600;overflow:hidden}.ticket-meta{align-items:center;gap:6px;margin-top:7px;display:flex}.ticket-stub-big{letter-spacing:-.02em;font-size:1.05rem;font-weight:800}.ticket-stub-small{color:var(--muted);text-transform:uppercase;letter-spacing:.08em;text-align:center;font-size:.62rem}.mobile-nav{display:none}@media(max-width:1000px){.split{grid-template-columns:1fr}.stat-grid{grid-template-columns:repeat(2,1fr)}.ticket-grid{grid-template-columns:1fr}}@media(max-width:760px){.sidebar{display:none}.main{margin-left:0}.mobile-nav{z-index:50;-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);border-top:1px solid var(--line);background:#ffffffe6;gap:2px;padding:8px 10px;display:flex;position:fixed;bottom:0;left:0;right:0;overflow-x:auto}.mobile-nav .nav-item{text-align:center;flex-direction:column;flex:1;justify-content:center;gap:4px;padding:7px 6px;font-size:.62rem}.content{padding:16px 14px 90px}.topbar{padding:12px 14px}.user-meta{display:none}}.ticket-body{flex-direction:column;justify-content:center;gap:6px;height:100%;padding:12px 16px;display:flex}.stub-date{color:#6b6f76;align-items:center;gap:8px;height:100%;padding:0 16px;font-size:11px;display:flex}.stub-day{color:#111113;font-size:20px;font-weight:700;line-height:1}.stack{flex-direction:column;gap:16px;display:flex}.card{position:relative}.tbl-wrap{overflow-x:auto}.tbl tbody tr{cursor:pointer}.link{color:var(--blue);font:inherit;cursor:pointer;background:0 0;border:none;text-decoration:none}.link:hover{text-decoration:underline}.filter-bar{flex-wrap:wrap;align-items:flex-end;gap:10px;display:flex}.field{flex-direction:column;gap:5px;font-size:12px;display:flex}.field>span,.field label{color:var(--muted);letter-spacing:.04em;text-transform:uppercase;font-size:11px;font-weight:600}.field.grow{flex:1;min-width:180px}.input{border:1px solid var(--line);font:inherit;color:var(--ink);background:#fff;border-radius:10px;outline:none;padding:9px 11px;font-size:13px;transition:border-color .15s,box-shadow .15s}.input:focus{border-color:var(--blue);box-shadow:0 0 0 3px #2563eb1f}textarea.input{resize:vertical;min-height:88px}.form-col{flex-direction:column;gap:12px;display:flex}.form-row{grid-template-columns:1fr 1fr;gap:10px;display:grid}.form-err{color:#b91c1c;background:#fef2f2;border:1px solid #fecaca;border-radius:10px;padding:9px 12px;font-size:13px}.routing-preview{color:#1d4ed8;background:#eff6ff;border:1px solid #bfdbfe;border-radius:10px;padding:9px 12px;font-size:12px}.btn{border:1px solid var(--line);font:inherit;color:var(--ink);cursor:pointer;background:#fff;border-radius:10px;align-items:center;gap:6px;padding:8px 13px;font-size:13px;font-weight:600;transition:background .15s,border-color .15s;display:inline-flex}.btn:hover{background:#f6f6f5}.btn-sm{border-radius:9px;padding:6px 11px;font-size:12px}.btn-ghost{color:var(--muted);background:0 0;border-color:#0000}.btn-ghost:hover{color:var(--ink);background:#f2f2f1}.btn-green{color:#15803d;background:#f0fdf4;border-color:#bbf7d0}.btn-red{color:#b91c1c;background:#fef2f2;border-color:#fecaca}.btn-accent{color:#1d4ed8;background:#eff6ff;border-color:#bfdbfe}.btn-on{background:var(--ink);color:#fff;border-color:var(--ink)}.row-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.login-wrap{background:radial-gradient(1200px 600px at 50% -10%,#eef2ff 0%,var(--bg) 55%);justify-content:center;align-items:center;min-height:100dvh;padding:20px;display:flex}.login-card{width:min(420px,100%);padding:26px}.login-note{color:#b45309;background:#fffbeb;border:1px solid #fde68a;border-radius:10px;margin-top:16px;padding:8px 11px;font-size:11.5px;font-weight:600}.modal-back{-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);z-index:50;background:#18181b59;justify-content:center;align-items:flex-start;padding:5vh 16px;display:flex;position:fixed;top:0;right:0;bottom:0;left:0;overflow-y:auto}.modal{width:min(560px,100%);padding:20px 22px;animation:.18s pop}@keyframes pop{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}.kv{grid-template-columns:150px 1fr;gap:8px 14px;margin:0;padding:16px 18px;font-size:13px;display:grid}.kv dt{color:var(--muted);letter-spacing:.03em;text-transform:uppercase;padding-top:1px;font-size:11.5px;font-weight:600}.kv dd{margin:0}.timeline{flex-direction:column;gap:0;padding:14px 18px;display:flex}.tl-item{border-left:2px solid var(--line);padding:0 0 14px 14px;position:relative}.tl-item:before{content:"";background:var(--blue);border-radius:50%;width:8px;height:8px;position:absolute;top:3px;left:-5px}.tl-item.rule:before{background:#7c3aed}.tl-item:last-child{padding-bottom:0}.tl-type{text-transform:capitalize;color:var(--ink);font-size:12px;font-weight:700}.pipe{flex-direction:column;gap:12px;padding:14px 18px;display:flex}.pipe-step{align-items:flex-start;gap:10px;display:flex}.pipe-dot{background:#7c3aed;border-radius:50%;flex:none;width:9px;height:9px;margin-top:4px}.overlap-flag{background:#f5f3ff;border:1px solid #ddd6fe;border-radius:14px;gap:12px;padding:14px 16px;font-size:13px;display:flex}.toast-inline{z-index:20;color:#fafafa;background:#111113;border-radius:10px;width:max-content;max-width:100%;padding:9px 14px;font-size:13px;position:sticky;top:8px;box-shadow:0 8px 24px #0000002e}.tabs{flex-wrap:wrap;gap:6px;display:flex}.tab{border:1px solid var(--line);font:inherit;color:var(--muted);cursor:pointer;background:#fff;border-radius:999px;padding:7px 16px;font-size:13px;font-weight:600}.tab.active{background:var(--ink);color:#fff;border-color:var(--ink)}.feed-list{flex-direction:column;gap:4px;max-height:430px;display:flex;overflow-y:auto}.feed-text{font-size:12.5px;line-height:1.4}.feed-time{font-size:11px}.live-pill.off .live-dot{background:#a1a1aa;animation:none}.live-pill.off{color:var(--muted);border-color:var(--line)}.burger{cursor:pointer;color:var(--ink);background:0 0;border:none;padding:6px;display:none}.crumb{letter-spacing:-.01em;font-size:15px;font-weight:700}.top-right{align-items:center;gap:14px;margin-left:auto;display:flex}.clock{font-size:12px}.logout{color:var(--muted);font:inherit;cursor:pointer;text-align:left;background:0 0;border:none;padding:6px 0 0;font-size:12px}.logout:hover{color:#b91c1c}.card h1{letter-spacing:-.02em;margin:0;font-size:19px;font-weight:800}.card h2{letter-spacing:-.01em;margin:0;font-size:14px;font-weight:700}.card h3{font-size:13px;font-weight:700}.dot{border-radius:50%;flex:none;width:8px;height:8px;display:inline-block}.feed-item .dot{margin-top:5px}@media(max-width:900px){.burger{display:block}.clock{display:none}.split,.form-row{grid-template-columns:1fr}.kv{grid-template-columns:1fr;gap:2px 0}.kv dt{margin-top:8px}}.stat-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;display:grid}.grid{grid-template-columns:1fr 1fr}@media(max-width:1000px){.grid{grid-template-columns:1fr}.stat-grid{grid-template-columns:repeat(2,1fr)}}.ticket-meta{flex-wrap:wrap}.ticket-inst{white-space:normal;text-overflow:unset;-webkit-line-clamp:2;-webkit-box-orient:vertical;line-height:1.3;display:-webkit-box;overflow:visible}.feed-item .feed-kind{background:0 0;border:none;padding:0;font-size:.62rem}:root{--bg:#f7f7f5}.btn-on,.tab.active{color:#1d4ed8;background:#eff6ff;border-color:#bfdbfe}.toast-inline{color:#1d4ed8;background:#eff6ff;border:1px solid #bfdbfe}@media(max-width:760px){.sidebar.open{z-index:60;display:flex;top:60px;box-shadow:12px 0 40px #0002}.hide-sm{display:none}}@media(max-width:440px){.donut-wrap{flex-wrap:wrap}.ticket-grid{grid-template-columns:1fr}.content{padding:16px}.stat-num{font-size:1.7rem}}.case-ticket-paper.grid{grid-template-columns:1fr;gap:0}.ticket-inst{-webkit-line-clamp:2;white-space:normal;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.brand-mark img{object-fit:cover;border-radius:8px;width:100%;height:100%;display:block}.login-art{border:1px solid var(--line);background:#fff;border-radius:12px;width:100%;margin:0 0 18px;display:block}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-pan-x{syntax:"*";inherits:false}@property --tw-pan-y{syntax:"*";inherits:false}@property --tw-pinch-zoom{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-leading{syntax:"*";inherits:false}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@property --tw-duration{syntax:"*";inherits:false}@property --tw-ease{syntax:"*";inherits:false}@property --tw-translate-x{syntax:"*";inherits:false;initial-value:0}@property --tw-translate-y{syntax:"*";inherits:false;initial-value:0}@property --tw-translate-z{syntax:"*";inherits:false;initial-value:0}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}
.login-wrap{background:#1e1b4b;position:relative;overflow:hidden;padding:20px}
.login-bg{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;animation:kenburns 36s ease-in-out infinite alternate}
.login-overlay{position:absolute;inset:0;background:linear-gradient(180deg,#1e1b4bd9 0%,#312e81c9 55%,#1e1b4be0 100%)}
.login-card{width:min(420px,100%);padding:0;border-radius:20px;overflow:hidden;position:relative;z-index:1;box-shadow:0 24px 70px #0f0c2e66,0 4px 18px #0f0c2e40;animation:rise .6s cubic-bezier(.22,1,.36,1) both}
.login-inner{padding:34px 34px 28px}
.login-head{display:flex;flex-direction:column;align-items:center;text-align:center;margin-bottom:22px}
.login-logo{width:58px;height:58px;border-radius:15px;overflow:hidden;border:1px solid var(--line-strong);box-shadow:0 3px #11111324;margin-bottom:12px}
.login-logo img{width:100%;height:100%;object-fit:cover;display:block}
.login-name{font-size:22px;font-weight:800;letter-spacing:-.02em}
.login-sub{color:var(--muted);letter-spacing:.14em;text-transform:uppercase;font-size:10.5px;font-weight:600;margin-top:3px}
.login-slogan{margin-top:14px;font-size:15px;font-weight:650;color:#1e1b4b}
.login-rule{width:44px;height:3px;border-radius:2px;background:#4f46e5;margin:16px auto 0}
.login-micro{text-align:center;color:var(--muted);letter-spacing:.16em;text-transform:uppercase;font-size:10.5px;font-weight:700;margin-bottom:18px}
.login-foot{background:#fafafa;border-top:1px solid var(--line);padding:11px 16px;text-align:center;font-size:11px;color:var(--muted);font-weight:550}
.login-credit{position:absolute;right:10px;bottom:8px;z-index:1;font-size:10px;color:#ffffff66}
@keyframes kenburns{from{transform:scale(1)}to{transform:scale(1.09)}}
@keyframes rise{from{opacity:0;transform:translateY(14px)}to{opacity:1;transform:none}}
@media(prefers-reduced-motion:reduce){.login-bg,.login-card{animation:none}}